Client Overview:
Industry: Construction
Challenge:
A large US construction company with offices in the UK faced the daunting task of relocating their office to a location where there were no fixed lines immediately available, without disrupting their daily operations. Ensuring continuous connectivity during the move was critical to maintaining productivity and communication.
Solution:
EMS UK provided the client with the i-MO 225 Series 5G Bonded Router, equipped with OptiBond™ technology. This solution was chosen for its ability to aggregate multiple 5G connections, ensuring high-speed and resilient internet access.
Implementation:
- Pre-Move Preparation: EMS UK conducted a thorough assessment of both the new office location to plan the connectivity setup.
- Deployment: The i-MO 225 Series router was installed at the new location ahead of the move, configured to aggregate two 5G connections for optimal performance.
- Seamless Transition: On the day of the move, the router was activated, providing uninterrupted connectivity. The OptiBond™ technology ensured that any potential network disruptions were mitigated by seamlessly switching between bonded connections.
Results:
- Unbroken Connectivity: The client experienced zero downtime during the office relocation, thanks to the robust performance of the i-MO 225 Series router.
- Enhanced Productivity: Employees were able to continue their work without any interruptions, maintaining high levels of productivity throughout the move.
- Client Satisfaction: The client praised EMS UK for their efficient and reliable service, highlighting the seamless transition and continuous connectivity. The ability to pick up the phone directly to the technical support team at any hour on any day gave confidence to the team that they would not be left waiting on hold or in an automated phone loop without connectivity.
- Technical knowhow: EMS provided technical support to ensure the router was fully working and networked into necessary devices & processes for the duration of the project.
Client Testimonial:
“EMS UK made our office move stress-free by ensuring we had uninterrupted connectivity throughout the process. The i-MO 225 Series router with OptiBond™ technology was a game-changer for us.” – IT Manager
For more information on how to move office with unbroken connectivity contact us.